Office Support & HR

Business Systems Coordinator 📍 Cardiff | Up to £40,000 Are you a logical thinker with a knack for problem-solving? Do you enjoy making systems more efficient and helping businesses work smarter-not harder? Yolk Recruitment is working with a well-established retail business in South Wales that's looking to bring on a Business Systems Coordinator to support the design and delivery of smarter business, financial, and operations systems. What you'll be doing: Meeting with key people across the business to understand how things work-and where they could work better Mapping out existing and future systems, including data flows and decision points Presenting clear, straightforward information to help the business make smart decisions Exploring possible solutions and weighing up cost vs benefit Negotiating with external suppliers to get the best value for the business Managing the implementation of systems using a mix of internal and external resources Supporting the team post-implementation - including user training and problem-solving Writing functional specs for third parties The experience you'll bring: Experience managing projects with experience of IT systems A logical and methodical approach to your work Comfortable juggling multiple tasks and owning your own workload Happy to adapt when priorities shift or deadlines move What you'll get in return: Salary up to £40,000 (DOE) Fully Office based on outskirts of city centre- free parking

Office Administrator 📍 Location: Caerphilly, South Wales 💰 Salary: £27,000 per annum 🏢 Office-based | Full-time | Permanent Be the backbone of a busy service team We're looking for a confident, organised, and detail-driven Office Administrator to join a small, friendly service department based in Caerphilly. If you enjoy variety, like keeping things running smoothly, and want to be the go-to person for getting things done-this role could be the perfect fit. This is what you'll be doing As an Office Administrator, you'll play a key role in supporting the day-to-day operations of a technical service team. Expect a hands-on role where no two days are quite the same. Be the first point of contact - manage incoming phone calls and customer enquiries with professionalism and a helpful approach. Coordinate daily operations - schedule call-outs, plan diaries, and keep everyone up to date. Handle essential admin - accurately log enquiries, jobs, and quotations using Excel or Google Sheets. Support service delivery - raise purchase orders, organise parts, issue invoices, and generate maintenance renewals. Maintain key records - track refrigerant usage, update registers, and assist with compliance admin (full training provided). This is what you'll bring to the team We're looking for someone who's proactive, reliable and enjoys working in a structured but busy environment. As an Office Administrator, you'll bring: Strong organisational skills and the ability to manage multiple tasks at once. Good working knowledge of Microsoft Office-especially Outlook and Excel. A confident, professional telephone manner and excellent communication skills. A positive, can-do attitude and the ability to work independently as well as part of a small team. A keen eye for detail and an interest in keeping systems and records accurate and up to date. This is what you'll get in return You'll be joining a small, supportive team in a varied and rewarding role with clear responsibilities. Benefits include: Hours: Full-time, Monday to Friday- early Friday finish! Holidays: Generous holiday entitlement Supportive working environment with ongoing training for specific systems Opportunities for development in a stable and growing sector Apply now for more information and take the next step in your career as an Office Administrator.

Sales Executive up to £27,000 DOE- Cardiff- Hybrid Immediate interviews We're proud to be supporting a well-established and forward-thinking law firm known for their personal approach and award-winning service. They're looking for a candidate who enjoys talking to people, can explain things clearly over the phone, and makes a great first impression. You will be sales-savvy without being pushy! What you'll be doing: You'll be the first point of contact for people looking to buy or sell a property. Your role is all about providing clear, accurate conveyancing quotes and helping potential clients understand why this firm is a trusted name in the legal world. Here's a bit more about what the day-to-day will look like: Answering inbound calls and emails from potential clients Preparing and sending detailed conveyancing quotes Making follow-up calls to clients who've requested a quote, turning interest into instructions Spotting opportunities to upsell or cross-sell other legal services Keeping accurate records and handling data entry Sharing insights with the team on client feedback and common objections Covering the reception desk on occasion during lunches or absences Supporting the team with general admin when needed The experience you'll bring: We're looking for someone who enjoys working with people and has a proactive attitude. Ideally, you'll have: Experience in a customer-facing or sales role (Ideally, where you've handled objections or followed up on leads) Strong communication and people skills - you'll need to build rapport quickly over the phone A self-motivated approach and confidence in picking up the phone to follow up with clients Familiarity with the conveyancing process is a bonus, but not essential - full training will be provided What's in it for you? Salary up to £27,000 Full time- Monday - Friday, 8:30am - 5:00pm Working Pattern: Office/ Hybrid Cardiff Central Location, with easy transport links Holidays: 23 days holiday plus bank holidays, your birthday off, a personal day, and a discretionary paid day over Christmas. Buy up to 3 extra days of leave each year Gym Discounts: Reduced membership rates to support your well being Career Development: Grow with learning and development opportunities Milestone Recognition: Celebrate your hard work and loyalty Team Culture: Get involved with company-wide events, charity initiatives, and networking socials Refer a Friend Scheme: Earn rewards for helping us grow the team

Customer Service Coordinator - Port Talbot- Salary: £26,250 Yolk Recruitment is partnered with a well-established, world-class engineering manufacturer who are looking for a Customer Service representatives who will be the go-to contact for our established customer base-managing queries, liaising with internal teams, and ensuring a smooth, efficient journey from order to delivery. What you'll be doing in this role: Act as the first point of contact for customer queries, ensuring a professional and timely response. Build and nurture long-term relationships with valued customers. Collaborate closely with internal departments to coordinate and fulfil customer orders. Monitor order and production status, providing regular updates to customers. What experience you will bring to the team: Experience in supporting customers over the telephone, ideally within manufacturing, supply chain, or logistics-but we're open to other backgrounds. Experience of processing orders and keeping customers up to date Familiarity with CRM or ERP systems (SAP knowledge is a plus). This what you'll get in return: Salary of £26,250 with access to a bonus scheme Enjoy a great work-life balance with a Monday-Friday schedule and early finish every Friday! This role is based fully in the office 25 days holiday plus bank holiday On-site parking and convenient location just off the M4 Apply now for more information!

Customer Service Team Leader 📍 Location: Cardiff City Centre | 💼 Full-Time, Permanent | 💰Salary £30-£32,000 Yolk Recruitment is working with an award winning and client-focused legal firm in Cardiff, who are on the lookout for a motivated and customer-centric Team Leader to manage the Client Onboarding Team. You'll be at the forefront of our client journey, helping shape the first impression and ensuring a smooth, professional experience from the initial quote to onboarding. This is a fantastic opportunity for someone with a proven leadership background, strong sales acumen, and a passion for delivering exceptional client service. What You'll Be Doing: Lead and support the quoting and onboarding functions to achieve conversion targets and deliver high standards of client care. Inspire, coach, and manage the team through regular 1:1s, performance reviews, and ongoing development. Monitor productivity and KPIs, adjusting workflows and setting clear goals to align with departmental objectives. Evaluate performance through call quality assessments and data analysis, providing actionable feedback for improvement. Collaborate across departments, represent the team in meetings, and contribute to strategic planning and service enhancement. The Experience You'll Bring: Previous experience in a leadership or team lead role Strong communication, persuasion, and coaching skills. Commercial awareness and a client-focused approach. Legal or property sector experience desirable but not essential. Analytical mindset with the ability to interpret performance data. Proficient in CRM/CSM systems and general IT tools. What You'll Get in Return: Salary of £30-32k plus bonus scheme Hours: Monday - Friday, 8:30am - 5:00pm Holidays: 23 days holiday plus bank holidays, your birthday off, a personal day, and a discretionary paid day over Christmas. Buy up to 3 extra days of leave each year Gym Discounts: Reduced membership rates to support your well being Career Development: Grow with learning and development opportunities Milestone Recognition: Celebrate your hard work and loyalty Team Culture: Get involved with company-wide events, charity initiatives, and networking socials Refer a Friend Scheme: Earn rewards for helping us grow the team

📄 **CONTRACT OPPORTUNITY** - HR Analyst | Global Company 📍 Broughton | Hybrid (2 days WFH, 3 days onsite) 💰 £16.08 PAYE | £21.51 Umbrella | Overtime Premiums Available 📅 Contract until June 2026 🕒 Hours: 35 hours per week (Mon-Fri), flexible between 7am-7pm Are you organised, detail-oriented, and confident handling HR data and admin processes? Our client is looking for an HR Analyst to join their team on a long-term contract, supporting personnel administration and payroll accuracy from start to finish. 🛠 What you'll be doing: Supporting UK-based colleagues and stakeholders with HR admin tasks Managing changes via Workday and SAP (new hires, job changes, leavers, etc.) Monitoring interfaces and handling queries Supporting testing and improvement of Workday tools Working collaboratively with the Workday Project Team 👀 Who we're looking for: Someone who's customer-focused, organised, and self-motivated Confident working independently and under pressure Good knowledge of HR admin and office-based processes A team player with great communication skills and a "can-do" attitude 🔐 BPSS+ Clearance required (completed by client) 💬 Interview process: Just one virtual interview 👉 Ready to apply or want to know more? Click apply and I'll be in touch! #HRJobs #ContractJobs #HRAnalyst #Workday #SAP #HybridJobs #NorthWalesJobs #ContractHR

🔹 HR Advisor - South Wales | Manufacturing | £35,000 | Full-time | 12 months FTC 🔹 Are you an experienced HR Advisor looking to join a forward-thinking, long-established manufacturing business where you can make a real impact? I'm partnering with a well-respected company in South Wales that is looking to welcome a capable, hands-on HR professional to their team. This is a true generalist opportunity-spanning recruitment, onboarding, L&D, performance and absence management, and employee relations. 💼 What makes this a great opportunity? A collaborative and supportive HR team where your ideas are welcomed A business that values HR and sees it as central to its success Varied and rewarding work with opportunities to shape and improve processes A friendly, down-to-earth working culture 🎯 What you'll be doing: Managing end-to-end recruitment and coordinating onboarding Supporting managers with performance, absence, and employee relations Coordinating training and apprenticeship programmes Analysing HR data and identifying improvements Contributing to the development and streamlining of HR practices 📍 Location: Commutable from Swansea, Neath, Port Talbot and surrounding areas 🕗 Hours: 38 hours/week Monday-Thursday: 08:00-16:30 Friday: 08:00-14:30 💷 Salary: £35,000 per annum 🎓 Ideal for: CIPD qualified (or working towards) professionals with solid HR generalist experience in a manufacturing or industrial setting 🎁 Benefits include: 25 days holiday + 8 Bank Holidays Christmas shutdown - employees reserve a few days for this (e.g. 23 Dec 2025 - 4 Jan 2026, using 4 days from 2025 and 1 from 2026) Pension: 5% employer contribution / 4% employee (auto-enrolment after 3 months) Free on-site parking Supportive, inclusive working culture If you're looking for a varied and rewarding HR role where you can partner with the business and continue to grow, I'd love to hear from you. 📩 Message me directly or apply now for a confidential conversation. #HRAdvisor #HRJobs #SouthWalesJobs #ManufacturingCareers #CIPD #Recruitment #HRjobsswansea #HRCareers

Distribution Co-ordinator Up to £29,000 per annum Yolk Recruitment is working with a well-established business in the building materials sector to find a Distribution Co-ordinator to join their team. What you'll be doing: As Distribution Co-ordinator, you'll play a key role in managing customer orders and enquiries. You'll work closely with commercial, operations and transport teams to ensure the smooth planning and dispatch of deliveries. Your responsibilities will include: Accurately inputting all customer orders Planning cost-effective dispatch schedules for customer orders Responding promptly to customer enquiries and complaints Supporting pre-planning for major contracts or large schemes Collaborating with internal teams to ensure smooth operations Keeping detailed and accurate records Adapting to support other departments when required What you'll bring to the role: Strong IT skills, with confidence using various systems Great attention to detail and the ability to juggle multiple tasks Clear communication skills, both written and verbal A proactive, team-first attitude The ability to stay calm under pressure and work to tight deadlines A natural curiosity about how other departments operate Previous experience in a similar role is desirable, but not essential - full training is provided Good knowledge of local geography is essential Benefits Base salary up to £29,000 25 days holiday, plus bank holidays Pension scheme Life assurance Share saver scheme Access to a range of retail discounts through an employee benefits platform Ongoing training and career development opportunities

Transport Planner Location: Treforest Basic Salary: Up to £31,000 Yolk Recruitment are working with a leading construction materials business to find a proactive and driven Transport Planner to join their team in Treforest. This is a great opportunity to play a key role in coordinating the delivery of aggregates and asphalt across a busy and growing operation. What you'll be doing: Accurately inputting customer orders for aggregates and asphalt in a timely manner. Planning dispatches cost-effectively by working closely with commercial, operations and transport teams. Responding promptly to customer enquiries and resolving any complaints professionally. Supporting major contract planning by helping assess production and transport capacity in advance. What we're looking for: Proven experience in transport planning Good working knowledge of road haulage and logistics operations Strong communication skills - able to work closely with internal teams and external customers A proactive, hands-on approach with strong problem-solving abilities Organised and able to manage multiple priorities in a fast-paced environment A commitment to maintaining high standards of health, safety and environmental awareness What's on offer: Basic salary up to £31,000 25 days holiday + bank holidays Company pension Share Saver Scheme Life assurance Discounts with a range of high street retailers and brands Ongoing learning and career progression opportunities

Job Title: Commercial Manager-Food Manufacturing 📍 Location: Cardiff 💼 Salary: Competitive 🏠 Working Pattern: Hybrid (2-3 days in office) 🕒 Contract: Full-time, Permanent Join a business that values quality, collaboration, and commercial ambition We're a company that prides itself on delivering exceptional products and unbeatable service. Built on strong values of integrity, customer focus, and continuous improvement, we are on an exciting journey of growth - and we want you to be a part of it. As our Commercial Manager, you'll play a pivotal role in driving our commercial success, managing key accounts and unlocking new opportunities. If you love building relationships, spotting opportunities, and making things happen, this is the role for you. This is what you'll be doing As a Commercial/Account Manager, your mission will be to develop and grow customer accounts, drive profitability, and ensure we consistently exceed expectations. Own the relationship with key accounts - ensuring excellent service delivery, timely communication, and strategic account planning. Spot and secure new business opportunities, working closely with internal teams like NPD, Finance, and Operations to bring ideas to life. Manage new product launches with precision - from critical path planning to customer-facing presentations and documentation. Lead internal cross-functional meetings to align resources and keep workstreams on track. Act as the customer's voice in the business - conducting store visits, addressing service issues, and providing regular market feedback. This is what you'll bring to the team To thrive as a Commercial/Account Manager, you'll be someone who takes initiative, builds trust quickly, and isn't afraid to own results. A background in commercial or account management - preferably in a customer-facing, product-based environment. Strong communication and influencing skills - you know how to build relationships and get buy-in. The ability to juggle multiple projects - you stay cool under pressure and organised under tight deadlines. A keen commercial mind - you understand margins, costings, and how decisions impact the P&L. A passion for delivering high-quality service and being a key part of a collaborative team. This is what you'll get in return We're committed to making this a great place to work - and we back that up with great benefits and a supportive culture. Flexible hybrid working - with autonomy to manage your week Competitive salary with performance-based bonus 25 days holiday plus bank holidays Opportunities for career growth in a fast-evolving business A collaborative, people-first culture where your ideas and effort matter

Job Title: Estimator - Projects & Quotations 📍 Location: Blackwood 💰 Salary: Competitive, depending on experience 📅 Type: Full-time, Permanent Looking for Your Next Estimating Role in a Supportive, Growing Business? I'm working with a well-established and growing company that's known for delivering high-quality, technically complex projects across a wide range of industries. They're now looking for an Estimator - Projects & Quotations to join their close-knit team and play a key role in scoping, costing, and setting projects up for success. This is a fantastic opportunity for someone who enjoys the detail, takes pride in getting things right first time, and wants to be part of a professional team where your voice is heard and your work is valued. This Is What You'll Be Doing As the Estimator, you'll be involved from the very start of the project journey - from site visits and specification through to accurate quotations and planning handover. Deliver full quotation packages, including site surveys, client meetings, and detailed costings, all aligned to company margin expectations. Analyse technical drawings and specifications to create accurate, well-scoped estimates. Prepare comprehensive Bills of Materials (BOMs), ensuring all tools, plant and materials are ready ahead of project start dates. Work closely with clients, both new and existing, to define project requirements and build trust from day one. Support wider business development efforts by contributing to tender responses and attending client meetings. This Is What You'll Bring to the Team This role would suit an experienced Estimator looking for variety, autonomy, and a collaborative working environment. Estimating experience Confident interpreting drawings and turning them into practical, cost-effective project plans. Organised, proactive, and able to manage multiple projects at once. Strong communication skills - you'll be talking with customers, suppliers, and internal teams regularly. Experience with Excel is essential; knowledge of Sage 200 or CAD is a real bonus. This Is What You'll Get in Return This is a genuinely supportive and people-focused business, with a strong pipeline of work and plenty of room to grow. Competitive salary (tailored to experience and contribution) Profit share bonus Private health care 25 days holiday + bank holidays Company pension scheme and other benefits A team that values initiative, input, and continuous improvement Real career progression opportunities as the business expands Apply Now for More Information If this sounds like the kind of role you've been waiting for, apply now and I'll be in touch to discuss the details.

✨ CONTRACT ROLE - Employee Relations Advisor - Hybrid ✨ 📌 Key Details: Location: Filton (Hybrid - around 60% onsite) Contract: Until 31st December 2025 (with potential to extend) Hours: 35/week over 4.5 days, flexible start/finish Rate: £27/hr Security Clearance: BPSS (we'll support the process) Travel: Occasional to another UK site (expenses covered) Are you looking for your next challenge in Employee Relations in an exciting, highly profitable, global company? Yes? Then read on... My client is hiring a confident, collaborative ER Advisor to join a busy HR team on an initial contract through to the end of 2025 - with a strong possibility of extension. In this role, you'll be the go-to expert on all things employee relations - from advising managers on disciplinaries, grievances and absence, to handling more complex industrial relations scenarios. If you enjoy bringing clarity and calm to sensitive situations and take pride in fair, consistent HR practices, this could be the perfect fit. 🧠 What you'll be doing: Supporting HRBPs and managers with ER advice and casework across a wide range of matters Leading investigations into employee relations issues and producing clear, impartial reports Advising on industrial relations, including interpreting collective agreements Collaborating with wider HR teams (L&D, Recruitment etc.) to deliver joined-up solutions Helping review policies, suggest improvements, and champion a positive work culture ✅ You'll need: Proven experience as an Employee Relations Advisor or a similar role ideally within a large multinational environment, including experience in managing industrial relations matters. Comprehensive knowledge of UK employment law and best practices, with a strong understanding of industrial relations frameworks and practices. Clear communicator, calm under pressure, and able to influence at all levels. Professional, discreet, and confident handling sensitive cases This is a brilliant opportunity to get stuck into varied and meaningful ER work - with room for it to turn into something permanent. Sound like something you'd be interested in? Drop me a message to have a chat through it or apply directly :)

Job Title: Sales & Lead Generation Executive Key Information: 📍 Location: Cardiff (Hybrid ) 🖥️ Working Pattern: Full-time, Permanent 🌍 Region: Cardiff Be Part of a Growing International Team This is your chance to join a well-established, globally active organisation providing services across 50+ countries. With access to data on over 200 million companies and a newly launched SaaS platform, the business is driving innovation in the B2B financial services space. Working within the Western Europe region, you'll be part of a team that values ambition, teamwork, accountability, and continuous improvement. If you're looking to make a real impact in a role that blends , sales, and customer engagement - this could be the perfect fit. This is What You'll Be Doing You'll be joining as an SME Sales & Lead Generation Executive, working across marketing, lead generation and sales to support growth in the UK and Irish markets. Your focus will be on promoting a new SaaS solution and building lasting customer relationships. Lead the creation and execution of email marketing campaigns, from concept through to reporting and optimisation. Build and manage a sales pipeline, generating leads through digital marketing, website optimisation, and direct outreach. Promote and sell a new SaaS credit management platform, managing the full sales cycle from first contact to close. Collaborate with internal teams to enhance the customer journey, improve website SEO, and create campaign landing pages. Act as the go-to for inbound queries related to the SaaS product, ensuring timely, informative responses and strong conversion rates. This is What You'll Bring to the Team As the Sales & Lead Generation Executive, you'll need to be confident, organised and commercially aware. You'll be comfortable working in a fast-paced environment, with a genuine passion for marketing, sales and customer success. A proactive mindset and an ability to manage multiple priorities with minimal supervision. Strong communication skills - both written and verbal - and a flair for presenting ideas persuasively. Some experience with email marketing tools, CRM systems, or lead generation software would be an advantage. A good grasp of Microsoft Office and a basic understanding of website content and SEO principles. A collaborative, adaptable attitude - ready to take on new challenges and support your wider team. This is What You'll Get in Return We believe that great people deserve great rewards. This role offers the chance to work on exciting projects in a supportive environment that values development and success. 💻 Flexible hybrid working - 2 days in the office, the rest from home 💷 Salary of £30k + performance-based bonus 🌴 Generous holiday allowance plus bank holidays 🚀 Ongoing training, development, and career progression opportunities 🤝 A collaborative, international team culture Unrivalled benefits package Apply now for more information and to take your next step in a commercially-focused, growth-driven role.

Customer Service Coordinator - Port Talbot- Salary: £26,250 Yolk Recruitment is partnered with a well-established, world-class engineering manufacturer who are looking for a Customer Service representatives who will be the go-to contact for our established customer base-managing queries, liaising with internal teams, and ensuring a smooth, efficient journey from order to delivery. What you'll be doing in this role: Act as the first point of contact for customer queries, ensuring a professional and timely response. Build and nurture long-term relationships with valued customers. Collaborate closely with internal departments to coordinate and fulfil customer orders. Monitor order and production status, providing regular updates to customers. What experience you will bring to the team: Experience in supporting customers over the telephone, ideally within manufacturing, supply chain, or logistics-but we're open to other backgrounds. Experience of processing orders and keeping customers up to date Familiarity with CRM or ERP systems (SAP knowledge is a plus). This what you'll get in return: Salary of £26,250 with access to a bonus scheme Enjoy a great work-life balance with a Monday-Friday schedule and early finish every Friday! This role is based fully in the office 25 days holiday plus bank holiday On-site parking and convenient location just off the M4 Apply now for more information!

Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated