Office Support & HR
Introduction
We know that support roles are the backbone of every organisation. Our experience in placing both generalists and specialists at all levels – temporary and permanent - means that the right match can be made quickly.
We support office support clients across the South Wales and Bristol location, working with a diverse range of clients that support the full Yolk client pool. The team specialise in support business with specialist vacancies through to large volume recruitment
Roles we specialise in include (but are not limited to):
Office manager
Customer service support
Administrative support
Receptionist
Sales support
Executive Assistant
Bilingual roles
Within our Office Support division, we have a dedicated team of experts who work with HR professionals including:
HR Executives & Administrators
HR Managers
HR Directors
Learning & Development Specialists
Our Office Support team work within this network across South Wales and the South-west of England.
For a confidential conversation about your next career move, or if you’re looking for talented professionals to join your company, speak to our Office Support & HR team.
David Jenkins
Sales Director, Office Support & HR
david.jenkins@yolkrecruitment.com
+44 (0) 2921 673 728
Yolk Office Support are here to offer you the best recruitment experience, whether you need permanent or temporary staff. David and the team ensure that Yolk are here to help you in identifying the best talent in the market place, reducing your time to hire and improving retention through better candidate screening and post placement care services.
Get in touch with our Office Support & HR team by clicking below:
Latest jobs in Office Support
-
Office Administrator
Cwmbran
Office Administrator A global leader in digital solutions company are looking for an Office Administrator to join their team on a Part Time Basis. You will oversee essential administrative tasks crucial for maintaining office efficiency. You will handle a variety of administrative and secretarial duties, providing support to everyone in the office. Responsibilities Warmly welcome guests and manage incoming calls, ensuring efficient distribution or message-taking. Proactively manage office supplies procurement, ensuring cost-effectiveness. Coordinate essential services such as maintenance, mail, cleaning, and catering. Maintain office premises and oversee external contractor work. Assist in financial tasks such as purchase requisitions, cashflow forecasts, and budget maintenance. Coordinate courier services and manage postal correspondence. Assist in organising staff events and training sessions. Arrange travel and accommodation for team members. Ensure compliance with health and safety regulations and manage office security access. Maintain inventory of IT equipment and assist in distribution to staff. Provide general administrative support to the management team. About you Previous experience in office administration required. Highly organised with excellent attention to detail. Proficient in MS Office suite. Ability to prioritise tasks and work independently. Strong communication and interpersonal skills. Familiarity with accounting software preferred. Ability to handle confidential information. Capable of light manual handling tasks. What you'll get in return: Holidays:25 days annual leave (pro-rated for part-time). Additional day for each year of service. Employee Assistance Program. Virtual GP. Private medical insurance. Health cash plan. Additional holiday purchase. If you are a strong administrator looking for your next move, please get in touch to find out more about the opportunity. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
-
Customer Service Advisor
Newport
Customer Service Advisor An opportunity for a dynamic individual to join a global manufacturer, if you are passionate about optimising the online customer experience, to join a growing e-commerce business. This role involves supporting and coordinating various aspects of e-commerce delivery to ensure exceptional customer satisfaction. The company are transitioning its sales focus to e-commerce, aiming to diversify its brand presence. With recent investments in e-commerce infrastructure and marketing, the company is committed to maximising its online selling potential. What you'll be doing Manage incoming calls to the web shop telephone line. Monitor and respond to emails received into web shop mailboxes. Resolve customer requests and complaints promptly and efficiently. Update customers on order delays. Collaborate with Logistics to monitor and report delivery partner performance. Coordinate with other departments to streamline processes and enhance customer experience. Assist in coordinating e-commerce aspects like marketing data files and product information. Serve as the primary point of contact for e-commerce queries, including third-party seller orders. Generate accurate quotations, proforma invoices, and manual orders. Occasionally meet customers at site for product viewings. Provide support to the wider Customer Service Department when necessary. Essential Criteria: Customer-focused mindset Ability to work independently and collaboratively Adaptability to change Passion for delivering excellent online experiences Educated to GCSE standard or equivalent, with English and Maths grade C or above. Knowledge, skills & experience: Minimum 2 years experience in customer service. Strong communication skills. Proficiency in Microsoft Office packages and databases. Performance will be measured by: Contribution to e-commerce growth and success. Prioritisation and meeting deadlines. Effective response to customer inquiries and feedback. Building good relationships with stakeholders. Punctuality and attendance. What you'll get in return 25 days holiday Non-contributory pension and life assurance after 2 years Health care after 5 years Free car parking Subsidised canteen Please get in touch if you have any questions about this role and we can have a confidential chat about your next move! Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
-
Customer Service Manager
Cardiff
Customer Service Team Manager An exciting opportunity for a Customer Service Team Manager to join a growing insurance company based in the heart of Cardiff. You will be at the fore front of a team of Customer Care Advisors, driving excellence within customer service. Your primary focus will be on fostering a culture of continuous improvement, leveraging customer feedback to enhance the overall experience. As a Customer Service Team Manager, you'll play a pivotal role in talent development, ensuring that team members are equipped with the skills and knowledge necessary to deliver outstanding service. Regulatory compliance and adherence to service level agreements will also be key aspects of your responsibility. What you'll be doing Lead and develop a team dedicated to delivering exceptional customer service. Champion initiatives to enhance the customer experience by utilising data from various channels. Provide inspirational leadership to consultants, nurturing their professional growth. Identify and cultivate talent through mentorship and coaching. Generate management reports to drive process improvements and analyse performance metrics. Effectively manage customer complaints within established protocols and regulatory guidelines. Collaborate with planning managers to ensure optimal resource allocation. Uphold integrity, regulatory compliance, and ethical conduct standards. Ensure ongoing team compliance with regulatory and client requirements through regular training. Adhere to internal people management processes and procedures. Qualifications: Preferably IF1 certification About you Strong focus on leadership and talent development Exceptional interpersonal skills Results-oriented with a keen focus on metrics Ability to prioritise tasks and manage multiple responsibilities effectively In-depth understanding of end-to-end customer service processes Experience: Prior experience in a regulated environment is advantageous Experience in complaints administration and management is desirable Familiarity with live chat management is a plus What you'll get in return Company pension Cycle to work scheme Employee discount Health & wellbeing programme Life insurance Referral programme Store discount You are required to work 37.5 hours per week which will generally consist of 7.5 hours over 5 days. The office is operational during the following hours: 8:30am to 8:00pm Monday to Friday 9:00am to 5:30pm Saturday 10:00am to 5:00pm Sunday 9:00am to 5:00pm Bank Holidays Please get in touch if you have any questions about this role and we can have a confidential chat about your next move! Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
-
Systems and Office Administrator
Cardiff
Systems and Office Administrator - Cardiff, Flexible and Hybrid work options. £25,000 Would you like to join a growing company, with a great local brand, a culture we're proud of and clients across the globe? We are Recolution, a collection of recruitment companies including Yolk Recruitment, Conexus, and City Executive Our Recruiters are market specialists. They don't dabble. They don't blag. They do what they do, brilliantly, and because of the connections we maintain with some of the most exciting employers around, candidates get access to amazing opportunities. But our recruiters need support. They can only do their best if we have an office environment, technology and training that gives them what they need. We're passionate about our staff and offer responsibility, a resoundingly friendly working atmosphere and training that will enable you to deliver. We are looking for a Systems and Office Administrator to join our shared services team. This role offers diversity, challenges, and a chance to make a meaningful impact. Reporting to the Head of Systems and L & D, you'll receive thorough training and ongoing support as you settle into your new position. We care about our people, they are at the centre of everything we do. We have a strong commitment to staff welfare, diversity and inclusion and corporate social responsibility. We'll continue to train and develop you in your career. Along the way hopefully it will also be fun, rewarding and enjoyable. Hopefully that's what you want? This is what you'll be doing The Systems and Office Administrator plays a crucial role in ensuring the smooth and efficient operation of the business. The role responsibilities are diverse, but the main purpose is to support our people to make sure they have what they need to be amazing Key responsibilities: Office Support and Maintenance - Ensuring a clean and safe workplace, maintaining office standards and general admin support as required. Systems Support - Providingbasic on-site support to our amazing users, coordinate with third party suppliers to fix issues and manage user set up. This could be Our internal CRM, Jobboards or Social Media platforms like LinkedIn Purchasing and Asset Management - Procurement of office supplies, and regularly checking stock levels so everyone has what they need Event Coordination - Planning, coordination, and support for amazing events. We want everyone to have a good time Learning and Development (L&D) Administrative Support - Manage and update training documentation and SharePoint file libraries helping keep everything looking great and on brand Data Quality and Integrity - Maintain data quality and integrity by encouraging correct system usage. Merging duplicates, deleting records, and addressing data issues to help our people talk to the right people Reporting - Generate reports. primarily using Excel, including data quality reports and management reports so we know we're doing the right things This is what you'll need Attitude and personality are most important, skills can be trained. But you should relish the idea of a diverse role where no 2 days are the same. Hopefully you'll have most of the following: Strong organisational skills - there will be a lot to keep track of Self-motivated and capable of self-management - you'll always be working with our people, but we need someone able to just get on with it IT and digitally literate, comfortable with MS Office, including Excel - Our tech is designed to be simple to use but its at the heart of keeping our business running smoothly Comfortable with data handling Personable and approachable, everyone is going to come to you or help Excellent communication skills (written and verbal) - we like to keep things documented Ability to interact confidently with our Directors A creative eye, comfortable making simple templates using Canva or a similar tool Everything else you can learn with training and support along the way And this is what you'll get in return: We believe that people want to make a difference and take pride in what they do. We believe people make the biggest contributions when they have the freedom to express ideas and try new thing. We'll support you in this and continue to develop your career with you. We also offer a wide range of benefits including: Salary of £25,000 Hybrid working with flexible business hours Monday to Friday Free onsite parking 22 days of annual leave to start. This rises by 1 day for every completed year Christmas shutdown days in addition to annual leave An extra day off to celebrate your birthday Charity days to support our CSR initiatives Great social events throughout the year Quarterly adventures for our top performers and support staff A fully expensed summer party Company holiday - when we hit our yearly target everyone enjoys an all-inclusive company holiday with us! Sage Employee Benefits worth up to £1k Private medical healthcare plan including on-demand GP, Optical and Dental cover Pension advice from our expert at St James Place Please apply with a CV and why you think you'd be interested (and interesting) for the Systems and Office Administrator role
-
Claims Handler
Cardiff
Motor Claims Handler A fast-growing multi-sector insurance business in Cardiff is hiring for a Motor Claims Handler to join it's Cardiff based team working on a hybrid basis, as a Motor Claims Handler you will be responsible for assessing motor insurance claims for indemnity, liability, and payout amounts, while also detecting potential fraud. It requires proactive caseload management, negotiation skills for claim settlements, and a focus on delivering excellent customer service. Adherence to compliance procedures is crucial to mitigate risks and ensure regulatory compliance. Additionally, the role involves contributing to process improvements, supporting team leaders, and maintaining high standards of quality, service, and productivity in line with company expectations. Responsibilities: Evaluate indemnity, liability, and quantum for motor insurance claims Identify and refer potential fraud indicators Proactively manage caseloads Negotiate claim settlements Deliver exceptional service to our customers Adhere to the business's compliance procedures and mitigate risks to ensure regulatory and legislative compliance Contribute actively to process enhancements within the claims domain Support the Claims Team Leader in day-to-day departmental activities Maintain high standards of quality, service, and productivity aligned with company expectations About you: Experience within a motor insurance claims environment (preferred but not mandatory) Exceptional communication skills with the ability to foster relationships with customers, third parties, and suppliers Proficiency in interpreting data to identify actionable trends Self-motivated and adept at collaborating within a team framework What you'll get in return: We are committed to providing an outstanding working environment, dedicated to the growth and well-being of our team members. Here's a glimpse of the benefits and perks we offer: Competitive salary range of £22,000 - £26,000 based on experience Generous annual leave: 33 days (25 days + 8 bank holidays) Convenient central Cardiff location with hybrid working opportunities Continuous adaptation of work approaches to support remote and office-based collaboration Get in touch today if you're enthusiastic about shaping outstanding customer experiences and contributing to a dynamic insurance environment. *You need the ability to pass a credit and DBS check - this is essential, please speak to us with any queries regarding this requirement* Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
-
Student Services Coordinator
Cardiff
Student Servies Coordinator A leading Education organsisation are seeking a Student Services Coordinator to join their ambitious team. The primary objective of this role is to oversee support services and administrative tasks for all enrolled students. Key Responsibilities: Written Communication: Drafting and maintaining standardised communications, overseeing student queries, and managing communication data. Verbal Communication: Supervising incoming and outgoing student calls, and documenting verbal communication records. Supporting Student Representatives: Recruiting, onboarding, and providing ongoing support for student representatives, including coordinating meetings and managing data. Management of Graduation Events: Coordinating event communications, representing the companies at ceremonies, and maintaining ceremony records. Learning Platform Administration: Managing student accounts on Moodle, coordinating service presence in Study Skills modules, and monitoring forums. Release of Student Marks: Collaborating in mark release processes, and managing mark release to students through Moodle. Supervision of Team Members: Delegating tasks, providing support through meetings and one-to-one sessions, reporting on progress and well-being, and participating in team recruitment. Collaboration: Working with other teams, representing Student Services in meetings, collaborating with different departments, and contributing to cross-departmental projects. Required Skills: Comprehensive understanding of support and administration services for postgraduate programs Effective management of customer services and team members Proficiency in data analysis and presentation Strong communication abilities Quality assurance expertise Time management skills What you'll get in return Flexitime Hybrid Working Arrangements 33 days of annual leave Employee Assistance Programme Pension Scheme Office Amenities including free parking and refreshments Continuous Training Opportunities Recognition and reward incentives Participation in social, well-being, and fund-raising events Discounts with various high street retailers Please get in touch if you would like to find out more. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
-
Broker Support Agent
Cardiff
Broker Support Agent An exciting opportunity has come up with a leading insurance company who are looking for a Broker Support Agent to join their team. As a Broker Support Agent you will be ensuring that you make regular contact with existing and potential new broker customers. The role will involve a high volume of outbound calls to an established network of brokers, as well as offering support to brokers with any inbound queries. You role as a Broker Support Agent will involve making regular contact with existing and potential broker customers whilst building rapport and maintaining relationships. What You'll Be Doing: Overseeing a group of established brokers and working closely with the Sales Manager Support the growth of this group of brokers Execute outbound priority calls Address any inquiries regarding commissions or rewards. Handle general queries concerning the company's interactions with brokers and policyholders. Identify and pursue opportunities for acquiring new accounts across all regions. Take accountability for managing outbound campaigns. Offer support within the team as necessary, providing coverage when required. What You'll Bring to the Team: A results orientated mindset Negotiation skills Excellent knowledge of the General Insurance market Experience in the intermediary market Experience of managing relationships with brokers Proven knowledge of Financial Conduct Authority (FCA) regulation Knowledge and understanding of distributor business models, technology and commercial drivers What You'll Get in Return: Salary up to £26,000 Monday- Friday working hours 8.30-17.00 Hybrid model- 2 days in the office, 3 days from home 25 Days Holiday + Bank Holidays and your birthday off. Amazing training and development opportunities supported by encouraging team members and managers. A range of discounts you can access via Perk Box, free pizza days! Access to Health and Wellbeing schemes Team events throughout the year, including their own company festival. Great location with free onsite parking, shops and restaurants nearby. Please get in touch if you would like to know more about this opportunity. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
-
Administrator
Newport
Administrator An expanding company within the insurance/finance sector based in South Wales and across Europe are looking for an Administrator to join their insurance management team on a 6 Month FTC. You will play a pivotal role in the seamless functioning of their administration services for clients in the finance industry across Europe. You will be responsible for handling client data import/export processes and managing client communications with precision and efficiency. This role requires excellent customer-facing skills, meticulous attention to detail, and the ability to collaborate effectively within a dynamic team environment. What you'll be doing Data Import and Export: Import client data files within specified Service Level Agreements (SLAs). Generate and dispatch client billing files within SLAs. Resolve issues promptly to minimise SLA breaches. Manipulate client data into standard formats when necessary. Communicate with clients regarding data file status and address any identified issues. Collaborate with the Client Management team to assist clients with changes or issues. Ensure compliance with data protection regulations, including GDPR, and industry standards. Client Communications: Print and send client communications with appropriate inserts. Ensure timely dispatch of communications to minimise SLA breaches. Manage mail room supplies including paper, toner, and envelopes. Address issues with Royal Mail as necessary to ensure smooth communication delivery. Skills and Experience Required: Previous experience in an administration role requiring strong IT skills. Proficiency in Microsoft products including Outlook, Excel, and Teams. Strong attention to detail and ability to handle large amounts of data. Confident communication with stakeholders of diverse backgrounds. If you are a strong administrator looking for your next move, please get in touch to find out more about the opportunity. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
-
Claims Handler
Cardiff
Motor Claims Handler A fast-growing multi-sector insurance business in Cardiff is hiring for a Claims Handler to join it's Cardiff based team working on a hybrid basis, as a Claims Handler you will be responsible for reviewing customer data, documents, compliance admin and contracts. An exciting opportunity awaits for a skilled Claims Handler to join the team and make a direct impact on customer experience within Claims. What you'll bring to the team? Experience within a motor insurance claims environment (preferred but not mandatory) Exceptional communication skills with the ability to foster relationships with customers, third parties, and suppliers Proficiency in interpreting data to identify actionable trends Self-motivated and adept at collaborating within a team framework What you'll be doing? Evaluate indemnity, liability, and quantum for motor insurance claims Identify and refer potential fraud indicators Proactively manage caseloads Negotiate claim settlements Deliver exceptional service to our customers Adhere to the business's compliance procedures and mitigate risks to ensure regulatory and legislative compliance Contribute actively to process enhancements within the claims domain Support the Claims Team Leader in day-to-day departmental activities Maintain high standards of quality, service, and productivity aligned with company expectations And this is what you'll get in return? A salary of £23,000 - £26,000 33 Days Annual Leave (25 Days + 8 Bank Holidays) Hybrid Working 2 Days in and 3 days at home Amazing training and development opportunities supported A fantastic, dynamic, and supportive team and environment to work in every day. Opportunities for progression Annual Salary Reviews *You need the ability to pass a credit and DBS check - this is essential, please speak to us with any queries regarding this requirement* Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities
-
Building Construction Project Leader
Portsmouth
Building Construction Project Leader - £40 per hour Inside IR35 - 12 Months (extensions highly likely) - Portsmouth - standard 37 hours - Hybrid Potential (Parking available) - One stage interview - Sector: Aerospace and Defence Yolk Recruitment is searching for a Building Construction Project Leader to work with the world's leading Aerospace company on a cutting-edge aerospace technology. You will be responsible for setting up and leading CAPEX projects from inception and feasibility, through to design and specification and final handover. Responsibilities Lead a range of projects including major plant replacement and refurbishment works. An awareness of the associated maintenance and operation of engineering services including condition surveys, service delivery audits and preparing plant replacement/life cycle plans would be a distinct advantage. Application of industry standard design and calculation software Liaising with clients, architects and other design team members. Monitoring/ Audit/ Validate progress of Professional Service Work Packages Identify and manage risks and opportunities. Essentials ONC / HNC or equivalent in a Building Engineering Services design-related discipline Experience in Capital Investment Project management, and project delivery is required. Previous experience of Building Engineering Services Refurbishment in existing buildings with particular emphasis on delivering small to medium sized projects Ability to develop client brief into construction requirements, including scopes for External Professionals, i.e. architect, structural engineer, systems designers A good practical understanding of mechanical and electrical plant, systems and equipment In relation to engineering design, operation and maintenance across a wide range of sectors and building types Desirables Aerospace experience Hold relevant level of professional membership i.e. CIBSE, IMechE, IET
-
Senior Administrator
Broughton
Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated
Testimonials
Here's what some clients and candidates have had to say
Add the discipline tag to the testimonial to display it here
-
Very highly recommend Chelsea and her team for their excellent service. I am thrilled with our new hire. Chelsea was very patient, listened to my wants and ideas, and gave great advice. We would not hesitate to use Yolk Recruitment for any future hiring needs. Well done Yolk Team and a very special shout-out to Chelsea!
-
The Royal Mint has worked closely with Yolk Recruitment since 2009.They have proved very effective in their methods and I have been particularly impressed with the level of customer service they provide not only The Royal Mint but also the candidates that they represent. Should I need advice or guidance on a particular role, I know I can trust the team at Yolk to provide me with an unbiased, professional and honest consultation which I value.
-
"We have worked with Yolk for a couple of years and have always found that they take the time to understand your needs as a company. We have a different way of recruiting and the team are very accommodating and helpful, while other agencies refused to work the way we wanted. Since working with Yolk, we have had less staff turn over than when we have used other agencies. They do a great job and I have recommended people looking for jobs to use ...
-
“We have used Yolk to fulfil a number of vacancies across our 2nd Charge business. The calibre of applicant delivered has always been as specified and we have had a great degree of success throughout our relationship. I would have no hesitation in recommending Yolk as a provider of Recruitment Services”.
-
"We have been using Yolk for two years for both temporary & permanent recruitment and have had great success with team. Every time we need to go to market the consultants always take the time to fully understand the role and the requirements I have for the person I am looking for. The level of attention we receive regardless of the role(s) is fantastic and always put me at ease that we will have a successful period of recruitment."
Key Contacts
-
Chloe Thomas
Senior Consultant | Commercial Recruitment
Chloe's got an eye for perfect hires in the HR industry across Wales & the South West. Chloe also hosts Yolk's HR Insights event.
-
Charlotte Singleton
Consultant | Office Support - Cardiff, Bridgend & Swansea
-
David Jenkins
Sales Director
David identifies opportunities for Yolk to partner with clients who are undergoing growth, discovering how we can take them to the next level.
Case Studies
Here are some case studies that demonstrate our expertise in the area of Office Support & HR recruitment
What We've Been Up To
HR Insights going strong in 2022
This year we've seen some of our most attended HR Insights webinars to date. With webinars coming up in both September and November for the second half of this year, if you are interested in joining us please join the mailing list. You can sign up to the mailing list, as well as access all previous whitepapers, webinar recordings and slides, via our Yolk Recruitment HR Insights Archive page here:
Temp Handbook
Are you working with Yolk's temp desk? Did you know we now have a handbook for all things temps? To help our temps with all of their FAQs, we launched Yolk's Temp Handbook covering topics including time sheets, holiday, pay, contracts and notice period.
Mental Health in the Workplace
Our last two HR Insights of 2019 were two of our most popular with the topics revolving around mental health and neurodiversity in the workplace. With Anna Denton-Jones from Refreshing Law as our main guest speaker, we reflected on the importance of openly discussing employee well-being for a healthier, more productive workforce.
Get in touch with our Office Support & HR team by clicking below:
Contact Office Support & HR