Code Assessment Officer

Code Assessment Officer - 12m Fixed Term Contract - £31,290

Closing Date: Midday on 31st March 2025.

The Opportunity

Yolk Recruitment has partnered with the Public Services Ombudsman for Wales to source a Code Assessment Officer for a 12m Fixed Term Contract.

Offering hybrid working, flexible working with generous annual leave allowances, civil service pension, CPD and a wide range of health & well being benefits firmly positions the Ombudsman as an employer of choice for job seekers across Wales and beyond. Due to the nature of this position, we anticipate the need for this role to be predominantly office based to start with.

The Ombudsman is committed to equal opportunities and guarantee interviews for candidates with disabilities who meet the minimum selection criteria.

The Role

This is a graduate entry position so to will suit a recent graduate, ideally in law. You'll be the first point of contact for members of the public who contact the Ombudsman as well as assessing Code of Conduct complaints:

• Assess and determine Code of Conduct complaints made to the Ombudsman
• Draft and issue relevant decision notices
• Provide advice and guidance to members of the public
• Update case management system

Requirements

The successful Code Assessment Officer will meet most of the following criteria:

• Relevant degree (ideally legal).
• Ability to assess complicated information, recognising key issues in complex cases quickly to make reasoned decisions.
• Ability to seek out facts, analyse information and make sound recommendations.
• Strong ability to adapt to change and absorb new information and legislative change quickly.
• Excellent administration and interpersonal skills.

Reward

The successful Code Assessment Officer will be rewarded with the following:

• Salary of £31,290
• Civil service pension scheme
• 32 days annual leave + bank holidays
• Flexi-time scheme
• Discounted gym and many more benefits.

Think this one's for you?

Yolk Recruitment is the exclusive recruitment partner to the Ombudsman and therefore all applications will be managed by the team at Yolk following the Ombudsman's own fair and transparent recruitment process.

You can request a candidate pack which includes the full Job Description and Person Spec from Richard Coombs at Yolk Recruitment.

You can apply in English or Welsh. Applications in Welsh will be treated no less favourably.