Practice Manager

Yolk Recruitment are working with a Private Healthcare Clinic based in Cardiff who are looking for a Practice Manager to join them on an exciting journey to scale the clinic. If you are an experienced Practice Manager who is passionate about transforming womens healthcare, then this may be an exciting opportunity for you to join a small team and make a huge impact on the clinic as a Practice Manager.

As a Practice Manager you will be involved in the following areas -

Patient Relations:

• Ensure exceptional customer service.
• Address patient complaints and queries promptly.
• Promote a positive and professional image within the community.

Operations Management:

• Oversee daily operations to maintain efficient workflows and patient satisfaction.
• Handle scheduling, patient flow, and service delivery.
• Manage clinic and office inventory.
• Oversee the Academy, which is their educational arm of the business.

Financial Management:

• Manage budgeting, financial planning, and expenditure monitoring.
• Ensure operations stay within financial targets.
• Identify areas for cost-saving and financial growth.
• Increase awareness and sales on products
• Oversee the finances of the Academy.

Human Resources:

• Manage recruitment, training, and staff development.
• Ensure compliance with regulations.
• Set clear objectives and manage staff performance.

Compliance and Quality Assurance:

• Ensure compliance with healthcare regulations and standards.
• Implement quality assurance measures to improve care and services.

Strategic Planning:

• Collaborate with senior management to develop and implement strategic plans to enhance service delivery, improve patient outcomes, and expand services.

About you

Essential:

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Knowledge of private healthcare insurance providers.
• Understanding of healthcare regulations and legal guidelines.
• 2 referees, including one from your most recent employment.

Desirable:

• Experience in a private healthcare setting.
• Experience in brand awareness, marketing, and social media.

If this role as a Practice Manager sounds exciting to you and you would like to have more information about the Client and further details, please apply and I will get back to you!

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.