
Office Support & HR
Introduction
We know that support roles are the backbone of every organisation. Our experience in placing both generalists and specialists at all levels – temporary and permanent - means that the right match can be made quickly.
We support office support clients across the South Wales and Bristol location, working with a diverse range of clients that support the full Yolk client pool. The team specialise in support business with specialist vacancies through to large volume recruitment
Roles we specialise in include (but are not limited to):
Office manager
Customer service support
Administrative support
Receptionist
Sales support
Executive Assistant
Bilingual roles
Within our Office Support division, we have a dedicated team of experts who work with HR professionals including:
HR Executives & Administrators
HR Managers
HR Directors
Learning & Development Specialists
Our Office Support team work within this network across South Wales and the South-west of England.
For a confidential conversation about your next career move, or if you’re looking for talented professionals to join your company, speak to our Office Support & HR team.

David Jenkins
Sales Director | Office Support & HR
david.jenkins@yolkrecruitment.com
02921 673 728
Yolk Office Support are here to offer you the best recruitment experience, whether you need permanent or temporary staff. David and the team ensure that Yolk are here to help you in identifying the best talent in the market place, reducing your time to hire and improving retention through better candidate screening and post placement care services.
Get in touch with our Office Support & HR team by clicking below:

Latest jobs in Office Support & HR
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Sales Executive
Cardiff
Job Title: Sales Executive Location: Cardiff and Bristol Salary: Competitive base salary with uncapped OTE (On-Target Earnings) + Performance Incentives Working Arrangement: On Site About the Role: Are you ready to take your sales career to the next level? Our client, a rapidly expanding leader in the motor trade industry, is looking for an enthusiastic and driven Sales Executive to join their vibrant team. If you thrive in a fast-paced environment and are motivated by success, this is the perfect opportunity to make your mark in an exciting and rewarding field. This is what you'll be doing: As a Sales Executive, you will play a crucial role in driving sales and building long-lasting relationships with both new and existing customers. You'll have the chance to work in a dynamic team and contribute to the company's continued growth. Handle new and existing sales leads through phone, internet, and in-person interactions, delivering excellent customer service at every touchpoint. Guide customers through the sales process, providing expert advice on products and services while adhering to FCA guidelines. Proactively seek out new business opportunities, closing deals and reaching sales targets with confidence. Work closely with finance companies to offer customers the best finance options, ensuring accuracy and transparency throughout the process. Resolve any customer queries or issues quickly, ensuring a smooth and positive experience. This is what you'll bring to the team: We're looking for an enthusiastic, customer-focused individual who is ready to drive sales and deliver outstanding results. If you have a passion for sales and are eager to join a rapidly growing team, we want to hear from you! Proven sales experience, ideally within the motor trade or a similar customer-facing role. A proactive and resilient attitude, with a strong desire to meet targets and exceed expectations. Excellent communication skills, including a confident phone manner and the ability to build rapport with customers. The ability to quickly adapt to new systems and information in a fast-paced environment. A team player who brings a positive and solutions-oriented attitude to the workplace. This is what you'll get in return: As part of this exciting team, you'll enjoy a range of benefits and rewards that reflect your hard work and dedication. Competitive salary with uncapped OTE and performance-based incentives. Vibrant and energetic working environment that encourages career growth and success. Opportunities for professional development and career progression. On-site parking with easy access to public transport. Flexible working options available. Great culture Supportive management who recognise success Fun and rewarding incentives. Apply now for more information and to take the next step in your career as a Sales Executive! Please contact Lauren Cubitt on
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Billboard Installer
Cardiff
Sign Installer Yolk Recruitment is proud to support this recruitment campaign for an innovative and fast-growing signage company, experts in everything from identity signage to illuminated displays. I am looking for an Installer who thrives in a hands-on environment and enjoys working both indoors and outdoors. If you have a background in construction, manufacturing, or hands-on work using tools, this role offers variety, job satisfaction, and the chance to work on a wide range of projects. This is what you'll be doing: Install various signage types, including vinyl, illuminated, LED, digital, and channel letters, in both indoor and outdoor settings. Securely mount signs onto walls, poles, buildings, or structures, using ladders, lifts, or scaffolding when necessary. Install wiring and lighting components for illuminated signs, ensuring adherence to electrical codes and safety regulations. Accurately interpret and execute design specifications and installation instructions. Measure and mark installation areas based on plans. Conduct repairs and maintenance, such as replacing parts, bulbs, or digital components. Comply with local safety standards, zoning laws, and building regulations. Engage with clients to discuss signage design, placement, and expectations. And this is what you'll need: Experience working in a hands-on role. CSCS card and PASMA would be advantageous. And this is what you'll get: Salary of £25,000-30,000. Bonus after 2 years service Flexibility on working hours Early finish on a Friday! On Site Gym Overtime availability.
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HR Officer
Ebbw Vale
📢 We're Hiring: HR Officer - Be the Heart of Our People Team! Are you an experienced HR professional looking to take the next step in your career? Do you thrive in a fast-paced environment where you can make a real impact? If so, we have the perfect opportunity for you! We are on the lookout for an HR Officer to join a well-established, industry-leading company based in Ebbw Vale. This is a fantastic chance to work in a dynamic and supportive team, where your HR expertise will play a crucial role in shaping a positive workplace culture. Why Join Us? ✨ People-Focused Culture - A company that values its employees and invests in their growth. ✨ Career Development - Gain hands-on experience in a variety of HR functions, from employee relations to recruitment and engagement initiatives. ✨ Supportive Team - Work alongside experienced HR professionals who are passionate about what they do. ✨ Exciting Industry - Be part of an innovative and evolving sector with long-term career prospects. What You'll Be Doing: ✅ Acting as the first point of contact for all HR queries, providing expert guidance to managers and employees. ✅ Supporting the HR Manager in implementing and reviewing HR policies to ensure compliance with UK employment law. ✅ Handling employee relations matters, including grievances, disciplinary procedures, and absence management. ✅ Leading recruitment efforts for temporary and permanent hires, ensuring a seamless onboarding experience. ✅ Championing employee engagement and well-being initiatives to foster a positive work environment. ✅ Managing HR systems, records, and reports with accuracy and confidentiality. What We're Looking For: 🔹 HR Experience - Minimum 2 years in a generalist HR role. 🔹 Employment Law Knowledge - Understanding of UK HR policies and legislation. 🔹 Recruitment & Onboarding - Proven experience in end-to-end hiring processes. 🔹 Interpersonal Skills - A confident communicator who can build strong relationships across all levels. 🔹 CIPD Qualification (Level 3 or above) is desirable but not essential. If you're ready to make a difference in an organisation that values HR as a strategic function, we'd love to hear from you! 📩 Apply now or reach out for a confidential chat. #HROfficer #HRJobs #Hiring #CareerOpportunity #HRRecruitment #JobOpening
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Casework Officer (Call Handling) - Welsh
Bridgend
Swyddog Gwaith Achos (Delio â Galwadau) £29,094-£30,060 - (1 x siaradwr Cymraeg rhugl yn hanfodol, 1 x siaradwr Cymraeg yn ddymunol) Dyddiad Cau: 17:00, 02/04/2025 Y Cyfle Mae Yolk Recruitment wedi partneru ag Ombwdsmon Gwasanaethau Cyhoeddus Cymru i ddod o hyd i 2 Swyddog Gwaith Achos (Delio â Galwadau). Gan gynnig trefniadau gweithio hybrid, gweithio hyblyg gyda lwfansau gwyliau blynyddol hael, pensiwn y gwasanaeth sifil, DPP ac ystod eang o fuddion iechyd a lles, ystyrir yr Ombwdsmon yn gyflogwr delfrydol i geiswyr gwaith ledled Cymru a thu hwnt. Oherwydd natur y swydd hon, rhagwelwn y bydd angen i'r rolau hyn fod wedi'u lleoli yn y swyddfa yn bennaf ar gyfer hyfforddiant cychwynnol. Mae'r Ombwdsmon wedi ymrwymo i gyfle cyfartal ac yn gwarantu cyfweliadau ar gyfer ymgeiswyr ag anableddau sy'n bodloni'r meini prawf dethol hanfodol. Pwrpas y Rôl Mae'r rhain yn rolau lle bydd eich gwasanaeth cwsmeriaid rhagorol yn dod i'r amlwg, lle byddwch yn delio ag ymholiadau a chwynion gan y cyhoedd ac yn datrys ac yn uwchgyfeirio lle bo angen, ynghyd â drafftio a chyhoeddi hysbysiadau penderfynu perthnasol. Byddwch yn: Gosod achosion ar y system rheoli achosion. Cymryd cwynion llafar gan achwynwyr (yn Gymraeg ar gyfer y rôl sy'n siarad Cymraeg). Cofnodi'r post a delio â phost i'w danfon y Tîm. Prosesu cwynion a gohebiaeth a geir trwy 'Holi', gan gynnwys gwrthodiadau uniongyrchol, megis cwynion sy'n amlwg y tu hwnt i awdurdodaeth. Diweddaru'r system rheoli achosion fel bo angen. Gofynion Bydd y Swyddog Gwaith Achos llwyddiannus (Delio â Galwadau) yn bodloni'r rhan fwyaf o'r meini prawf canlynol: Siaradwr Cymraeg rhugl (ar gyfer 1 o'r 2 swydd). Mae'r Gymraeg yn ddymunol ar gyfer y swydd arall, ond nid yw'n hanfodol). Cymhwysedd profedig â systemau TG. Sgiliau cyfathrebu ysgrifenedig a siarad ardderchog Chwaraewr tîm cryf ond hefyd yn gallu gweithio'n annibynnol. Gallu bod yn arwahanol a deall yr angen am gyfrinachedd. Buddion Bydd y Swyddog Gwaith Achos llwyddiannus (Delio â Galwadau) yn cael ei wobrwyo â'r canlynol: Cyflog o £29,094 Cynllun Pensiynau'r Gwasanaeth Sifil 32 diwrnod o wyliau blynyddol + gwyliau banc Cynllun amser flexi Aelodaeth Gampfa am bris gostyngol a nifer o fuddion eraill. Ai dyma'r swydd i chi? Yolk Recruitment yw'r partner recriwtio yr Ombwdsmon ar gyfer y swydd wag hon ac felly bydd pob cais yn cael ei reoli gan y tîm yn Yolk yn dilyn proses recriwtio deg a thryloyw yr Ombwdsmon ei hun. Gallwch ofyn am becyn ymgeisydd sy'n cynnwys y Disgrifiad Swydd llawn a Manyleb y Person gan Richard Coombs yn Yolk Recruitment. Gallwch ymgeisio yn Gymraeg neu yn Saesneg. Ni fydd ceisiadau Cymraeg yn cael eu trin yn llai ffafriol. Mae OGCC yn cynnal gwiriadau cyfryngau cymdeithasol ar yr holl ymgeiswyr llwyddiannus a bydd gofyn i chi ddarparu manylion eich cyfrif cyfryngau cymdeithasol er mwyn i'r gwiriadau ddigwydd. Mae hwn yn amod o unrhyw gynnig.
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Recruitment Coordinator
Cardiff
Recruitment Co-ordinator Yolk Recruitment is excited to offer a fantastic opportunity for a proactive and dynamic Internal Recruiter to join a rewarding role in Cardiff! This 18-month fixed-term position offers a chance to make a real difference in a supportive and engaging environment. If you're passionate about recruitment and looking for an interesting role where you can grow, this is the perfect fit! You will manage the recruitment lifecycle for a busy and fast-growing organisation. In this role, you will identify current and future hiring needs, advertise job vacancies across various channels, and support hiring managers throughout the hiring and onboarding process. You will work closely with various stakeholders to ensure a positive candidate experience, quickly and dynamically posting job adverts to find the best candidates, and proactively searching for potential candidates using your own initiative. What you will be doing: Manage end-to-end recruitment, from posting ads to making offers, including candidate screening and interviews. Prepare interview packs and assist managers in the interview process. Build and maintain relationships with internal stakeholders to align on hiring needs and strategies. Use creative sourcing methods like headhunting and social media to attract candidates. Manage candidate relationships and produce recruitment reports (e.g., time to hire, cost per hire). Stay updated on market trends and advise hiring managers on best practices. What experience you will bring: Proven recruitment experience Strong relationship management, communication, and organisational skills. Customer-focused, with an understanding of budget management and financial targets. What you will get in return: Salary of £30,000-£35,000 32 days holiday - increasing with length of service (inc. bank holidays) Day off for your birthday Holiday Buy Scheme Health Cash Plan - we pay for your day-to-day medical costs. Perkbox - online discounts portal If you are interested in this role, please apply and I will be in touch soon with more information. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
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Training And Development Co-ordinator
Merthyr Tydfil
🚀 TRAINING & DEVELOPMENT COORDINATOR - LEVEL UP YOUR CAREER! 🚀 💷 Salary: circa £30,000+ (dependent on experience) 📍 Location: Merthyr 💼 Industry: Food Manufacturing 🌟 Company: Kepak Meat Division UK Are you an L&D specialist, a line trainer, or maybe you're a shop floor line manager with a knack for coaching and developing your team and are ready to step into a dedicated Learning & Development role? A powerhouse in the food manufacturing industry, Kepak is on a growth trajectory, and are looking for a Training & Development Coordinator to help shape the skills of their growing workforce. If you've been leading teams on the shop floor, training new starters, and driving performance improvements, this is your chance to turn your passion for people development into a full-time career. What You'll Be Doing: 🎯 Conducting training needs analysis to upskill teams 📚 Developing & delivering engaging training programs 📊 Managing training records & compliance through an LMS 👥 Coaching, supporting, and building a learning culture What We're Looking For: 🔹 Experience in a manufacturing setting would be ideal (open to transferrable skills) 🔹 A passion for coaching, training & people development 🔹 Strong organisational & communication skills 🔹 Previous exposure to L&D, compliance, or training initiatives 💡 CIPD or training certifications? Great! But if you've been hands-on with training in a leadership role, we want to hear from you! 📩 Ready to make a career move? DM me or apply today! Let's chat about how this role can take you to the next level. #Training #Development #L&D #ManufacturingJobs #L&D #trainerjobs
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HR Internship (12 months FTC)
Cardiff
🚀 Exciting HR Internship Opportunity - Cardiff 🚀 Are you looking to kickstart your career in Human Resources? Then this 12-month HR Internship offering hands-on experience in a dynamic, fast-paced, award winning law firm could be just what you've been waiting for. ✨ What You'll Be Doing: ✅ Supporting the recruitment process - job postings, screening CVs, scheduling interviews. ✅ Assisting with onboarding and maintaining HR documentation. ✅ Coordinating events, training, and employee engagement initiatives. ✅ Gaining exposure to HR policies, procedures, and projects. 🔍 What We're Looking For: 🎓 Currently pursuing or completed a degree in HR, Business Administration, or related field. 💼 Passion for HR and the legal industry. 📋 Strong organisational skills and attention to detail. 💻 Proficiency in MS Office (Excel, Word, PowerPoint). 🤝 Ability to work independently and as part of a team. 🎁 What's in It for You? 🌟 Competitive salary + additional annual leave benefits. 🎂 Extra day off for your birthday & personal day. 🏋️♀️ Discounted gym membership. 🎉 Company events, networking & career development opportunities. 📍 Location: Cardiff Monday to Friday, No Weekends Interested or know someone perfect for this role? Apply now or tag someone who'd love this opportunity! 🎯 #HRInternship #HRJobs #CardiffJobs #Hiring #CareerOpportunity #Internship #HumanResources
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Training Advisor - HR (CIPD)
Cardiff
🚀 Take Your HR Experience to the Next Level - Train the Next Generation! Are you an experienced HR professional looking for a fresh challenge? Do you love developing others and want to inspire the next wave of HR talent? We're looking for a Training Advisor - HR (CIPD). This is a fantastic opportunity to step away from traditional HR roles and use your expertise to mentor, train, and guide learners toward their CIPD apprenticeships. 🔹 What's in it for you? ✅ A rewarding role where you shape careers ✅ Flexibility-mix of remote & workplace visits ✅ A salary of up to £34,000 (pro-rata for part-time) ✅ Opportunity to share your HR expertise in a new way 📍 Location: Field-based across South & Mid Wales (Cardiff Head office) 📅 Hours: Full-time or part-time available 🔹 What we're looking for: ✔️ CIPD Level 5+ qualification & 2 years HR experience ✔️ Passion for training, mentoring & supporting learners ✔️ Strong organisational & communication skills ✔️ A full UK driving licence (travel required) This is your chance to give back to the profession while enjoying a new challenge outside the traditional HR space. If you're passionate about learning & development and love helping others to thrive this could be the job for you. 📩 Apply today! Or tag someone who'd be perfect for this role. #HRJobs #TrainerRole #CIPD #HiringNow #LearningAndDevelopment #HRTrainer
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Project Scheduler (Engineering Experience Required)
Cardiff
Project Scheduler Cardiff £30,000 Yolk Recruitment is managing the latest opportunity to join a world leading manufacturing business within the engineering sector and well-known employer of choice in South Wales. We're looking for a detail-oriented professional with strong planning and scheduling abilities and a knack for clear communication for an exciting new role. The successful Project Scheduler will play a key support role in a close-knit team dedicated to the delivery of a major 10+ year contract. You'll assist with project plans and schedules, contribute to document control activities and regularly liaise with colleagues in other departments to help keep your project on track. The company manufactures engineered components and products for a range of critical industries and is now the global leader in its market, a brand with a reputation for quality responsible for providing critical components for high profile projects around the world. Known locally as a great place to work the business has an inclusive culture, supportive leadership and offers the opportunity to reach your career potential in a professional environment. This is what you'll be doing as Project Scheduler Oversee the master project plan, managing details in Microsoft Project and identifying critical paths to anticipate and address potential issues. Attention to detail, ensuring all products use certified materials and are properly engraved, verifying traceability details for accuracy and compliance standards. Produce monthly detailed schedule reports. Work closely with other departments to align project schedules (Design, Production, Quality, Supply Chain, Finance). Produce and control internal and external project documentation. Liaise with internal project teams to support on time delivery of project activities. Liaise with internal stakeholders to document project process improvements. This is the experience you'll bring Possess a high level of proficiency in Excel and/or Microsoft Project. Strong planning or scheduling skills. Experience working in the manufacturing sector is desirable. An eye for detail and a thorough and meticulous approach. Strong communication skills and confidence to raise concerns, finding solutions before issues arise. In return you'll receive an attractive package, opportunities to develop personally and professionally with full exposure to engaging projects with one of the UK's leading names in Engineering and Manufacturing. Are you up to the challenge? If you feel you have the skills, experience and passion to be successful in this role apply now! *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
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Senior Administrator
Broughton
Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated
Testimonials
Here's what some clients and candidates have had to say
Add the discipline tag to the testimonial to display it here
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Chloe Thomas is a great recruiter. She was calm and methodological in her approach, always giving timely feedback as to any developing events. I was always very aware of the state of play, never being left to guess. Chloe's disposition is one of calmness and professionalism, even in the face of my annoying questions and constant pushbacks. I felt this transparent approach was extremely valuable for me.
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Very highly recommend Yolk for their excellent service. I am thrilled with our new hire. Yolk were very patient, listened to my wants and ideas, and gave great advice. We would not hesitate to use Yolk Recruitment for any future hiring needs. Well done Yolk Team!
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The Royal Mint has worked closely with Yolk Recruitment since 2009.They have proved very effective in their methods and I have been particularly impressed with the level of customer service they provide not only The Royal Mint but also the candidates that they represent. Should I need advice or guidance on a particular role, I know I can trust the team at Yolk to provide me with an unbiased, professional and honest consultation which I value.
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"We have worked with Yolk for a couple of years and have always found that they take the time to understand your needs as a company. We have a different way of recruiting and the team are very accommodating and helpful, while other agencies refused to work the way we wanted. Since working with Yolk, we have had less staff turn over than when we have used other agencies. They do a great job and I have recommended people looking for jobs to use ...
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“We have used Yolk to fulfil a number of vacancies across our 2nd Charge business. The calibre of applicant delivered has always been as specified and we have had a great degree of success throughout our relationship. I would have no hesitation in recommending Yolk as a provider of Recruitment Services”.
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"We have been using Yolk for two years for both temporary & permanent recruitment and have had great success with team. Every time we need to go to market the consultants always take the time to fully understand the role and the requirements I have for the person I am looking for. The level of attention we receive regardless of the role(s) is fantastic and always put me at ease that we will have a successful period of recruitment."
Key Office & HR Team Contacts
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Lauren Cubitt
Senior Principal Consultant | Office Support
Lauren possesses extensive knowledge of the Commercial and Office Support space across the South Wales market.
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Cheryl Williams
Consultant | HR
Cheryl specialises in HR and Office Support UK-wide, bringing with her diverse commercial experience spanning over 20 years.
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Chloe Thomas
Senior Consultant | Commercial Recruitment
Chloe's got an eye for perfect hires in the HR industry across Wales & the South West. Chloe also hosts Yolk's HR Insights event.
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Charlotte Singleton
Consultant | Office Support
Charlotte understands the demand of the support sector and guarantees dedication and consistency, always on your wavelength.
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David Jenkins
Director | Legal & Commercial
David identifies opportunities for Yolk to partner with clients who are undergoing growth, discovering how we can take them to the next level.
Office & HR Case Studies
Here are some case studies that demonstrate our expertise in the area of Office Support & HR recruitment

What We've Been Up To
HR Insights going strong in 2022
This year we've seen some of our most attended HR Insights webinars to date. With webinars coming up in both September and November for the second half of this year, if you are interested in joining us please join the mailing list. You can sign up to the mailing list, as well as access all previous whitepapers, webinar recordings and slides, via our Yolk Recruitment HR Insights Archive page here:
Temp Handbook
Are you working with Yolk's temp desk? Did you know we now have a handbook for all things temps? To help our temps with all of their FAQs, we launched Yolk's Temp Handbook covering topics including time sheets, holiday, pay, contracts and notice period.
Mental Health in the Workplace
Our last two HR Insights of 2019 were two of our most popular with the topics revolving around mental health and neurodiversity in the workplace. With Anna Denton-Jones from Refreshing Law as our main guest speaker, we reflected on the importance of openly discussing employee well-being for a healthier, more productive workforce.
Get in touch with our Office Support & HR team by clicking below:
Contact Office Support & HR